Shipping Policies

Shipping Policy – Shopova

Last Updated: June 2026

Thank you for shopping with Shopova. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

Order Processing

  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • Metro Cities: 3–7 business days
  • Other Cities & Towns: 5–10 business days
  • Remote Areas: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location and courier service availability.

Shipping Charges

  • Free Shipping may be available on selected orders or promotional offers.
  • Shipping charges, if applicable, will be displayed at checkout before payment.

Cash on Delivery (COD)

  • Cash on Delivery is available for eligible locations across India.
  • Shopova reserves the right to disable COD for certain pin codes or customers with a history of refused deliveries.

Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided), allowing you to track your shipment.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Transportation disruptions
  • Courier partner issues
  • Unexpected circumstances beyond our control

Shopova is not responsible for delays caused by third-party courier services.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Delivery delays may occur.
  • Additional shipping charges may apply.
  • Shopova will not be responsible for lost or undelivered packages due to incorrect address details.

Damaged Packages

If your package appears damaged upon delivery:

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Provide your order number and supporting images.

Our team will review the issue and assist you accordingly.

Contact Us

For any shipping-related questions, please contact:

Email: piyushbhardwaj6996@gmail.com

Brand Name: Shopova

We appreciate your trust in Shopova and look forward to serving you. 🚚✨